Excellent Opportunity for Customer Service Professional

2 days ago


Mumbai, Maharashtra, India beBeecustomer Full time ₹ 4,00,000 - ₹ 8,00,000

Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for handling customer inquiries and providing guidance on loan applications.

Key Responsibilities:

  • Initiate outbound calls to customers to discuss loan applications and provide timely assistance
  • Communicate with customers regarding documentation and provide ongoing support in completing the process
  • Collaborate closely with internal teams to resolve customer queries efficiently
  • Identify and escalate customer complaints to ensure prompt resolution
  • Maintain accurate records of customer interactions to ensure seamless follow-up

Functional Area:

Customer Service, Operations, ITES

Benefits:

  • Competitive compensation package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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