
Excellent Opportunity for Customer Service Professional
2 days ago
Job Title: Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for handling customer inquiries and providing guidance on loan applications.
Key Responsibilities:
- Initiate outbound calls to customers to discuss loan applications and provide timely assistance
- Communicate with customers regarding documentation and provide ongoing support in completing the process
- Collaborate closely with internal teams to resolve customer queries efficiently
- Identify and escalate customer complaints to ensure prompt resolution
- Maintain accurate records of customer interactions to ensure seamless follow-up
Functional Area:
Customer Service, Operations, ITES
Benefits:
- Competitive compensation package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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