
Opportunity to excel as a Customer Service Representative
6 days ago
We are looking for a highly skilled Customer Service Specialist to join our team. As a key member of our support staff, you will play a crucial role in delivering exceptional customer experiences.
Your Key Responsibilities:
- Respond to inbound calls from our US healthcare clients in a professional and courteous manner.
- Provide accurate information to customers while showcasing your excellent communication skills.
- Maintain detailed call logs and adhere to established procedures to ensure seamless operations.
- Achieve high standards of quality, accuracy, and customer satisfaction in every interaction.
- Demonstrate exceptional listening and communication skills to resolve customer issues efficiently.
- Adapt quickly to rotational shifts and maintain a flexible schedule to meet business demands.
What We Look For In A Candidate:
- Graduates, freshers, undergraduates, or individuals with strong verbal communication skills.
- Previous BPO experience is an advantage but not a requirement.
- PAN card required for onboarding purposes.
- This role is not suitable for those with technical or specialized degrees.
Essential Skills:
Good verbal communication skills
Preferred Skills: Previous BPO experience is advantageous
About Our Company: We value diversity and inclusivity in the workplace and are committed to providing equal opportunities to all candidates.
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