
Customer Service Opportunity
2 days ago
This is a great opportunity to join our organization as a Customer Service Associate. The role involves handling customer queries, providing accurate information, and ensuring excellent customer experience.
- We are looking for an individual who can handle inbound calls and resolve customer queries effectively.
- The ideal candidate will have good communication skills in Hindi, Marathi, and basic English.
- Ability to work in rotational shifts and weekly offs is essential.
As a Customer Service Associate, you will be responsible for:
- Attending inbound calls and resolving customer queries effectively.
- Providing accurate banking-related information as per process guidelines.
- Ensuring high levels of customer satisfaction through professional communication.
- Documenting call details and escalating issues where necessary.
- Working in coordination with team leaders to meet service quality standards.
To succeed in this role, you should have:
- A graduate or pursuing graduation degree.
- Freshers are encouraged to apply.
- Good communication skills in Hindi, Marathi, and basic English.
- Willingness to work in rotational shifts and rotational weekly offs.
- Customer-focused and attentive to details.
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