
Customer Service Ambassador
1 day ago
Job Title: Customer Service Ambassador
About the RoleWe are seeking a highly skilled and experienced customer service professional to join our team as an International Customer Service & Sales Representative. Based in Kochi, India, this full-time role involves working closely with customers worldwide to identify and pursue new sales opportunities.
The successful candidate will be responsible for managing customer relationships, converting targeted percentages of inbound customer inquiries into sales, and executing sales strategies to drive business growth.
The key aspects of this role include:
- Building strong rapport with customers through exceptional communication skills
- Negotiating deals and closing sales while maintaining high levels of customer satisfaction
- Providing proactive support to ensure customer needs are met and exceeded
To succeed in this challenging and rewarding role, you will need to possess:
- Outstanding sales and negotiation skills, with a proven track record of meeting or exceeding sales targets
- Experience in international markets and customer relationship management, with a deep understanding of diverse cultural contexts
- Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely
- A bachelor's degree in Business, Marketing, or a related field, with relevant coursework or experience in customer service and sales
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