Dialer Operations Specialist

3 weeks ago


Noida, Uttar Pradesh, India ICCS Full time

Job Title: Dialer Administrator

About the Role:

We are seeking a highly skilled Dialer Administrator to join our team at ICCS. As a Dialer Administrator, you will be responsible for ensuring the smooth operation of our outbound dialer system.

Key Responsibilities:

  • Ensure outbound dialer activity is properly documented and analyzed to identify potential problems and issues.
  • Analyze dialer output data to identify trends and areas for improvement.
  • Create and update dialing campaigns, filter, and list strategies to optimize performance.
  • Monitor and adjust the performance of dialer systems to ensure optimal results.

Requirements:

  • Knowledge and experience in using a dialer system.
  • Basic knowledge and ability to comprehend and analyze dialer-output data.
  • Knowledge of auto-dialer operation.
  • Senior Dialer Engineer with at least 2-4 years of dialer support experience.

What We Offer:

As a Dialer Administrator at ICCS, you will have the opportunity to work with a talented team and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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