Dialer Operations Specialist
3 weeks ago
Job Title: Dialer Administrator
About the Role:
We are seeking a highly skilled Dialer Administrator to join our team at ICCS. As a Dialer Administrator, you will be responsible for ensuring the smooth operation of our outbound dialer system.
Key Responsibilities:
- Ensure outbound dialer activity is properly documented and analyzed to identify potential problems and issues.
- Analyze dialer output data to identify trends and areas for improvement.
- Create and update dialing campaigns, filter, and list strategies to optimize performance.
- Monitor and adjust the performance of dialer systems to ensure optimal results.
Requirements:
- Knowledge and experience in using a dialer system.
- Basic knowledge and ability to comprehend and analyze dialer-output data.
- Knowledge of auto-dialer operation.
- Senior Dialer Engineer with at least 2-4 years of dialer support experience.
What We Offer:
As a Dialer Administrator at ICCS, you will have the opportunity to work with a talented team and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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