Dialer Operations Specialist

2 weeks ago


Noida, Uttar Pradesh, India ICCS Full time

Job Description for Dialer Administrator at ICCS

At ICCS, we are seeking an experienced Dialer Administrator to join our team.

Key Responsibilities:

  • Ensure and document outbound dialer activity
  • Analyse dialer output data to identify potential problems and issues
  • Create and update dialing campaigns, filter, list strategies and reports
  • Monitor and adjust the performance of dialer systems

Requirements:

  • Knowledge and experience in using a dialer system
  • Basic knowledge and ability to comprehend and analyse dialer-output data
  • Knowledge of auto-dialer operation
  • Senior Dialer Engineer with at least 2-4 years of dialer support experience

Note: As a Dialer Administrator at ICCS, you will be responsible for ensuring the smooth operation of our dialer system and analysing data to improve performance.



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