Dialer Support Specialist
1 month ago
Job Summary:
We are seeking a highly skilled Dialer Support Specialist to join our team at Cyfuture. The successful candidate will be responsible for providing technical support and collaboration on dialer development projects.
Key Responsibilities:
- Partner with the Infrastructure team on server maintenance, enhancements, and developments.
- Assist with dialer development projects, including requirements gathering and technical design.
- Program, test, and document application functionalities.
- Design and document VoIP infrastructure architecture and operating procedures.
- Integrate the VoIP platform with new OSS and billing components.
- Share knowledge and mentor junior team members through effective communication.
- Troubleshoot technical issues with VoIP infrastructure and applications.
Technical Requirements:
- Strong understanding of VoIP concepts, SIP protocol, and backend routing.
- Experience with VoIP applications, network design, and troubleshooting.
- Good knowledge of setting up SIP (RFC2833 & SIP INFO) and Trunks.
- Expert in configuring and implementing dialer servers.
- Experience with E1 circuits and audio transmission quality.
- Knowledge of MySQL deployment and management.
- Familiarity with API integrations across platforms.
- Linux/Unix OS skills (CentOS, Debian) including kernel, systemd, journald, ssh, bash.
- Strong understanding of TCP/IP stack and VoIP protocols (IP, UDP, SIP, RTP, STUN, TURN).
About Us:
Cyfuture is a leading company in the field of VoIP technology. We are committed to providing innovative solutions and exceptional customer service.
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