Customer Service Officer

3 weeks ago


Coimbatore, Tamil Nadu, India DBS Bank Full time

Job Purpose

At DBS Bank, we are seeking an experienced Customer Service Officer to join our team. The role will involve executing all aspects related to branch operations in a timely and effective manner, ensuring effective customer service, and achieving own targets and supporting the branch target through effective upselling and cross-selling to customers.

Key Accountabilities

  • Contribute to efficient operation of the branch through accurate & timely processing of customer related transactions and account maintenance
  • Ensure achievement of own targets and support branch target achievement through effective upselling and cross-selling to customers
  • Support the branch operations officer in book-keeping and maintenance of documents

Job Duties & Responsibilities

  • Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
  • Process cash transactions, transfer transactions and clearing of instruments
  • Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
  • Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
  • Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges
  • Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities


  • Coimbatore, Tamil Nadu, India HR Bro Placement Services & HR Training Full time

    Customer Service Process OversightThe Customer Relations Officer will oversee the customer service process, ensuring that every interaction is professional, courteous, and effective.Conflict ResolutionThe officer will resolve customer complaints brought to their attention, providing timely and satisfactory solutions to maintain customer satisfaction.Policies...


  • Coimbatore, Tamil Nadu, India DBS Bank Full time

    Job PurposeAt DBS Bank, we are seeking a highly skilled and motivated Customer Service Officer to join our team. As a key member of our branch operations, you will be responsible for executing all aspects related to branch operations in a timely and effective manner.Key AccountabilitiesContribute to efficient operation of the branch through accurate & timely...


  • Coimbatore, Tamil Nadu, India DBS Bank Full time

    Job PurposeExecute all aspects related to branch operations in a timely and effective manner, ensuring seamless customer service and achieving individual and branch targets through effective upselling and cross-selling.Key AccountabilitiesContribute to efficient branch operations through accurate and timely processing of customer-related transactions and...


  • Coimbatore, Tamil Nadu, India Nvron Life science Limited Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Nvron Life Science Limited. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer CommunicationAct as the primary point of...


  • Coimbatore, Tamil Nadu, India Nvron Life science Limited Full time

    Job Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative at Nvron Life Science Limited, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that our customers receive timely and accurate information regarding our products and services.Key...


  • Coimbatore, Tamil Nadu, India Nvron Life science Limited Full time

    Customer Coordinator Role SummaryWe are seeking a skilled Customer Coordinator to join our team at Nvron Life Science Limited. This role is responsible for delivering exceptional customer service, ensuring timely and accurate information, and resolving customer complaints efficiently.Key Responsibilities:Customer Communication: Act as the first point of...


  • Coimbatore, Tamil Nadu, India Nvron Life science Limited Full time

    Job Title: Customer Service RepresentativeJob SummaryNvron Life science Limited is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesCustomer...


  • Coimbatore, Tamil Nadu, India Nvron Life science Limited Full time

    Job SummaryNvron Life science Limited is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesCustomer CommunicationAct as the primary point of...


  • Coimbatore, Tamil Nadu, India Avantor Full time

    The Opportunity:Avantor is seeking a motivated associate to contribute to a dynamic team providing exceptional customer-centric services. The ideal candidate will source, negotiate, and assist internal customers effectively.What We're Looking ForEducation: A minimum of a graduate degree in any field is required.Preferred Qualifications:Excellent verbal and...


  • Coimbatore, Tamil Nadu, India Avantor Full time

    The Opportunity:Avantor is seeking a skilled associate to provide high-quality customer-centric services as part of a multidisciplinary team. The ideal candidate will be responsible for sourcing, negotiating, and assisting internal customers.Key Responsibilities:Source and negotiate with suppliers to meet customer needsProvide assistance to internal...


  • Coimbatore, Tamil Nadu, India GROWING GLOBAL Full time

    GROWING GLOBAL Telecaller Job DescriptionAt GROWING GLOBAL, we are seeking a skilled Telecaller to join our team.Key Responsibilities:Handle sales calls to acquire new customers and build strong relationships with existing clients.Solve questions and provide information about our products and services.Collect valuable feedback from clients to improve our...


  • Coimbatore, Tamil Nadu, India Avantor Full time

    The Opportunity:Avantor is seeking a highly skilled associate to join our multi-disciplined team, providing exceptional customer-centric services. The successful candidate will be responsible for sourcing, negotiating, and providing assistance to internal customers.Key Responsibilities:Source and negotiate with suppliers to meet customer needsProvide...


  • Coimbatore, Tamil Nadu, India Avantor Full time

    The Opportunity:We are seeking a highly skilled and motivated customer service specialist to join our team at Avantor. The ideal candidate will have excellent communication skills, a strong understanding of customer-centric services, and the ability to work in a fast-paced, deadline-driven environment.Responsibilities:Sourcing and negotiating with customers...


  • Coimbatore, Tamil Nadu, India ISolve Technologies Full time

    We are seeking a skilled Business Operations Assistant to join our team at ISolve Technologies. This role involves day-to-day operations at our Coimbatore office. Key responsibilities include:Providing exceptional customer support via phone calls and maintaining high customer satisfaction ratings.Ensuring strong computer skills and proficiency in both...


  • Coimbatore, Tamil Nadu, India VARIO TECHNOLOGIES Full time

    At VARIO TECHNOLOGIES, we are seeking an experienced Customer Service Representative to play a key role in our sales and customer engagement team. The ideal candidate will have 1 to 3 years of experience in a similar role and possess excellent communication skills in both English and the local language. Key Responsibilities:Make outbound calls to potential...


  • Coimbatore, Tamil Nadu, India Smart Work Consultants Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Smart Work Consultants. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide friendly and...


  • Coimbatore, Tamil Nadu, India VARIO TECHNOLOGIES Full time

    Job OverviewWe are seeking a skilled Telecaller to join VARIO TECHNOLOGIES' team in Coimbatore, Tamil Nadu, India. As a Telecaller, you will be responsible for making outbound calls to potential customers, handling incoming calls from existing customers, and delivering exceptional customer service.The ideal candidate will possess excellent communication...


  • Coimbatore, Tamil Nadu, India Smart Work Consultants Full time

    Job SummaryKey Responsibilities: Greet and assist customers in a friendly professional manner, provide detailed information about products and services, handle customer inquiries and resolve any issues or complaints, maintain an organized visually appealing store environment, monitor stock levels and coordinate with the inventory team to ensure product...


  • Coimbatore, Tamil Nadu, India Adam&EveInc Full time

    Greetings from Adam & Eve Inc,We are seeking Process Associates to support our Customer Support team.This job description outlines the key responsibilities and requirements for the role.**Key Responsibilities:**• Gather customer feedback and maintain long-lasting relationships.• Handle inbound and outbound calls in a professional and courteous manner.•...


  • Coimbatore, Tamil Nadu, India Adam&EveInc Full time

    Greetings from Adam & Eve Inc.We are seeking a skilled Customer Service Representative to join our team.The successful candidate will be responsible for:• Providing exceptional customer service and support through various communication channels.• Resolving customer inquiries and issues in a professional and courteous manner.• Maintaining detailed and...