Customer Financial Services Team Lead
4 weeks ago
At FedEx, we're committed to delivering exceptional customer experiences. As a Customer Financial Services Team Lead, you'll play a critical role in ensuring our customers receive timely and accurate financial services.
Job Summary:We're seeking a highly skilled and experienced Team Lead to join our Customer Financial Services team. In this role, you'll be responsible for leading a team of financial services professionals, providing guidance and support to ensure seamless execution of financial services processes.
Key Responsibilities:- Lead a team of financial services professionals, providing guidance and support to ensure seamless execution of financial services processes.
- Develop and implement process improvements to enhance customer satisfaction and financial performance.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Manage and analyze financial data to identify trends and areas for improvement.
- Develop and implement training programs to enhance team member skills and knowledge.
- 3-5 years of experience in financial services or a related field.
- Proven leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze financial data and identify trends.
- Strong problem-solving and decision-making skills.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to work with a global leader in the logistics industry.
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and have a strong background in financial services, we encourage you to apply for this exciting opportunity.
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