Banking Customer Care Professional

1 week ago

Kolkata Shillong, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

Job Title: Customer Service Representative

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, ensuring their queries are resolved promptly and efficiently.

You will be handling inbound calls, responding to customer inquiries, resolving complaints, and providing information on our products and services. Your excellent communication skills and problem-solving abilities will enable you to deliver high-quality service, resulting in a positive experience for our customers.

The ideal candidate will possess excellent interpersonal skills, be able to work in a fast-paced environment, and have a strong ability to multitask. You will also be expected to maintain accurate records of customer interactions and adhere to all relevant processes and procedures.

Required Skills and Qualifications:
  • Graduate degree in any field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills
  • Basic knowledge of banking products and processes
Benefits:

We offer a competitive salary and benefits package, including opportunities for career growth and professional development. Our company is committed to creating a positive and supportive work environment, where employees can thrive and contribute to our success.

Others:

Please note that this position requires a minimum of 0-1 year of experience in customer service or a related field. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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