Customer Care Executive

16 hours ago

Kolkata, India Adyan Consultants Pvt Ltd. Full time

Creating detailed customer care protocol to be followed by all customer care staff
- Analyzing customer data and communication to adjust customer care strategy
- Training customer care staff on customer service protocol
- Building relationships with customer care team members to maximize team productivity
- Monitoring customer and staff interactions using client relationship management software

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Flexible schedule
- Internet reimbursement
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- bpo: 1 year (required)

**Language**:

- English (required)
- Odia (required)
- Hindi (required)
- Assamese (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

**Speak with the employer**
+91 8961271271

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