Customer Care Executive

3 weeks ago


Kolkata, India Niftel Communications Full time

Company Description Niftel Communications is a technology-driven BPO company established in 2010, with over 6000 seats worldwide. Niftel BPO combines world-class technology, expertise, and process skills to meet client requirements 24/7 in fields like Finance, Insurance, Claims, and Energy. Led by Founder-Director Mr. Farukh Shah, Niftel Communications is committed to delivering innovative IT solutions, BPO/ITES services, and IT Training globally.Role DescriptionThis is a full-time on-site role for a Customer Care Executive at Niftel Communications in Kolkata. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, effective communication, and driving sales.QualificationsCustomer Support, Customer Satisfaction, and Customer Service skillsCommunication and Sales skillsStrong interpersonal and problem-solving abilitiesAbility to work effectively in a team environmentPrevious experience in customer service or related field is a plusBachelor's degree in a relevant fieldPlease call or WhatsApp Sweta on or send your CV at



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