
Quality Operations Manager
3 days ago
The Quality Operations Manager will lead the design, implementation, and continuous improvement of quality frameworks and initiatives within a high-paced environment. This role is instrumental in ensuring adherence to client expectations, compliance standards, and internal quality benchmarks across all operational touchpoints.
">Key Responsibilities:- Own the end-to-end quality function, ensuring alignment with both internal standards and client-defined metrics.
- Analyze early lifecycle agent performance trends and implement targeted quality improvement plans.
- Work closely with Operations, Training, and Client Services to deliver outcomes as per the defined Statement of Work.
- Support the development and execution of structured TNI frameworks, refreshers, and capability-building programs in partnership with the training team.
- Design and implement robust quality controls to minimize errors, reduce escalations, and mitigate compliance risks.
- Lead, mentor, and develop a team of Quality Analysts, driving performance accountability and professional growth.
- Conduct deep-dive investigations into quality gaps using data-driven methods, and drive corrective and preventive action plans.
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Quality Operations Manager
2 hours ago
Bengaluru, Karnataka, India beBeeMortgage Full time ₹ 10,40,000 - ₹ 21,64,000We are seeking a detail-oriented and highly motivated professional with experience in BPO operations to fill the role of Quality Operations Manager.The ideal candidate will have knowledge of mortgage processes, including loan origination, processing, underwriting, servicing, or foreclosure.Key Responsibilities:Supervise and guide a team of quality...
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Senior Executive
16 hours ago
Bengaluru, Karnataka, India beBeeOperations Manager Full time US$ 90,000 - US$ 1,20,000About UsWe are an international provider of asset management, fund administration, trust fiduciary and corporate services to mostly corporate but also high-net-worth clients.We have a global network of offices in over 30 countries, with a presence in Hong Kong. Our private ownership allows us to be fully committed to our client's long-term financial needs...
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Product Manager
3 weeks ago
Bengaluru, Karnataka, India GST Manager Full timeTechnical Product Lead / Product Manager (2–4 Years Experience) Product Strategy | Execution Ownership | Tech x BusinessLocation: Chennai / Bangalore (Hybrid)Job Type: Full-timeExperience: 2–4 Years (Preferred)About GST ManagerGST Manager | Tax Collars Private Limited is a leading tax consulting company (www.gstmanager.com) offering tech-driven GST and...
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Product Manager
2 weeks ago
Bengaluru, Karnataka, India GST Manager Full timeTechnical Product Lead / Product Manager (2–4 Years Experience) Product Strategy | Execution Ownership | Tech x Business Location: Chennai / Bangalore (Hybrid) Job Type: Full-time Experience: 2–4 Years (Preferred)About GST ManagerGST Manager | Tax Collars Private Limited is a leading tax consulting company (www.gstmanager.com) offering tech-driven GST...
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Quality Operations Manager
3 days ago
Bengaluru, Karnataka, India beBeeQuality Full timeJob Description:Manage departmental operations independently to ensure seamless implementation of quality management procedures.Draw logical conclusions to enable informed decision-making on quality-related issues.Oversee plant-level quality matters and implement corrective actions as needed.Develop expertise as an internal lead auditor to drive continuous...
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Quality Operations Director
5 days ago
Bengaluru, Karnataka, India beBeeOperational Full time ₹ 9,00,000 - ₹ 12,00,000Job Title:Operational Excellence ManagerWe are seeking a highly motivated Operational Excellence Manager to lead our efforts in developing and implementing quality frameworks, improving client outcomes, and driving operational maturity. This is an exciting opportunity for a talented professional with experience in process improvement, quality management, and...
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Senior Branch Leader
5 days ago
Bengaluru, Karnataka, India beBeeBranch Manager Full timeJob OpportunityLead a high-performing team and manage Branch Profitability, ensuring excellent service, Customer Relationship Management, Operations, and Risk.Oversee all branch objectives and overall supervision of the branch, ensuring achievement of branch targets by generating business and driving cross-sells.Key responsibilities include overseeing High...
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VAPT - Manager/ Sr. Manager
10 hours ago
Bengaluru, Karnataka, India Cubical Operations LLP Full timeJob Title: VAPT Manager / Sr. ManagerLocation: Mumbai / GurgaonExperience: Minimum 6 yearsJob Type: Full-timeDepartment: Cybersecurity / Information SecurityAbout the Role:We are seeking a highly skilled and experienced Vulnerability Assessment and Penetration Testing (VAPT) Manager / Sr. Manager to join our growing cybersecurity team. The ideal candidate...
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Manager Quality Management
3 days ago
Bengaluru, Karnataka, India Aster DM Healthcare Full timeJob DescriptionJob SummaryASTER DM HEALTHCARE LIMITED is looking for Manager Quality Management to join our dynamic team and embark on a rewarding career journey- Collaborate with cross-functional teams to achieve strategic outcomes- Apply subject expertise to support operations, planning, and decision-making- Utilize tools, analytics, or platforms relevant...
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Bengaluru, Karnataka, India beBeeCompliance Full time ₹ 15,00,000 - ₹ 25,00,000Quality Manager Position SummaryThis Quality Manager role is focused on ensuring that customer expectations are met by identifying and correcting process gaps across programs.The successful candidate will be responsible for meeting and exceeding defined Key Performance Indicators (KPIs), initiating KPI projects, and proactively identifying possible risks...