
Quality Operations Manager
2 days ago
Job Description:
- Manage departmental operations independently to ensure seamless implementation of quality management procedures.
- Draw logical conclusions to enable informed decision-making on quality-related issues.
- Oversee plant-level quality matters and implement corrective actions as needed.
- Develop expertise as an internal lead auditor to drive continuous improvement.
- Address customer complaints and initiate corrective actions to prevent future occurrences.
- Conduct assessments and monitor customer satisfaction surveys to identify areas for improvement.
- Collaborate with cross-functional teams to develop new products, engineering designs, and manufacturing methods.
- Review and approve drawings and engineering changes to ensure compliance with quality standards.
- Facilitate Management Review Meetings (MRMs) to discuss quality performance and objectives.
- Engage with vendors to resolve issues and improve supplier relationships.
- Maintain all required quality management system (QMS) documentation in a timely and accurate manner.
- Organize team meetings and presentations to foster collaboration and knowledge sharing.
- Identify opportunities to avoid rejections and achieve quality objectives through proactive initiatives.
- Stay up-to-date with industry trends and best practices in QA, QC, inspection, and audit.
- Apply analytical skills to control processes and drive continuous improvement.
- Develop extensive customer relationships through effective communication and issue resolution.
- Maintain excellent knowledge of product development and innovation.
Required Skills and Qualifications:
- Proven experience in quality management with a strong understanding of QMP guidelines.
- Excellent analytical and problem-solving skills with the ability to draw logical conclusions.
- Strong leadership and communication skills with the ability to engage with cross-functional teams.
- Proficiency in quality management systems (QMS) and auditing procedures.
- Ability to maintain accurate records and reports.
- Strong attention to detail with high organizational skills.
Benefits:
- Opportunity to work in a dynamic and innovative environment.
- Professional growth and development opportunities.
- A competitive compensation package.
Others:
- Collaborative and inclusive work environment.
- Flexible working arrangements.
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