Resort Operations Director
3 days ago
About Us
SkillKraft is a dynamic company dedicated to delivering exceptional experiences in the hospitality industry.
Job Summary
We are seeking an experienced Resort Operations Director to lead our resort team. As a key member of our management team, you will be responsible for overseeing all aspects of resort operations, including sales, marketing, finance, and human resources.
Key Responsibilities:
- Provide strategic leadership and direction for the entire resort operation, ensuring it maintains the highest standards of service and guest satisfaction.
- Oversee all departments within the resort, including housekeeping, security, front desk, dining, and others.
- Manage financial aspects of the resort, including budgeting, forecasting, and cost control.
- Develop and implement successful sales and marketing strategies to drive revenue growth and occupancy rates.
- Maintain a strong focus on profitability and ensure the resort achieves its financial goals.
- Lead and manage the resort's human resources function, including recruitment, training, and development of staff.
- Foster a positive and productive work environment for all employees.
- Ensure compliance with labor laws and regulations.
- Provide strong leadership and direction to the resort team, motivating them to achieve the highest standards of performance.
- Develop and maintain positive relationships with guests, staff, and business partners.
Requirements:
- Minimum 5+ years of experience in a managerial role within the hospitality industry, preferably in a resort setting.
- Proven track record of success in managing all aspects of a resort operation, including sales, marketing, finance, and human resources.
- Strong understanding of business operations, budgeting, and financial management.
- Excellent leadership skills with the ability to motivate and inspire a team.
- Outstanding customer service orientation and a passion for exceeding guest expectations.
- Excellent communication, interpersonal, and negotiation skills.
Benefits
- A competitive salary of $120,000 - $180,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for professional growth and development.
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