Chief CX Strategist

1 week ago


Nashik, Maharashtra, India beBeeCustomerExperience Full time ₹ 80,00,000 - ₹ 1,20,00,000
Leadership Role in Customer Experience

This leadership position requires a deep understanding of customer experience (CX) across diverse client bases. The ideal candidate should possess excellent communication skills and collaborative work approaches.

The primary focus is on being a self-starter with the ability to drive new business growth within our digital unit. Key responsibilities include finding innovative solutions to complex challenges, identifying opportunities for process efficiencies, and articulating ideas that resonate with target audiences.

Key Responsibilities:

  • Create compelling proposals for RFI/RFP/RFQ responses.
  • Develop account plans to identify CX opportunities in target accounts.
  • Understand client needs, industry trends, and connect them to create best-in-class solutions.
  • Develop solutions with limited client information, manage ambiguity, and provide clarity to extended teams.
  • Lead client presentations, conduct research on competition landscapes, and identify whitespace areas.
  • Manage internal and external stakeholders, and oversee marketing efforts.


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