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Technical Product Specialist
1 week ago
About the Role
We are seeking a skilled Technical Product Specialist to join our team at Google. As a trusted advisor, you will support customers globally and develop solutions that make the world a better place.
Your primary responsibility will be to apply subject matter expertise in Google's AI-driven ad products, focusing on Performance Max. You will understand intricate functionalities to provide guidance and troubleshooting effectively.
You will work closely with Product and Engineering teams, providing crucial feedback to refine features, improve user experience, and address customer pain points.
Additionally, you will utilize data analytics to identify recurring issues and their root causes, driving operational enhancements and improving product adoption among key clients.
Key Responsibilities
- Develop tools and automation for diagnostics and debugging, streamlining processes and enhancing support efficiency.
- Utilize data analytics to identify recurring issues and their root causes, driving operational enhancements and improving product adoption among key clients.
- Work closely with Product and Engineering teams, providing crucial feedback to refine features, improve user experience, and address customer pain points.
About Google
At Google, we create products and services that make the world a better place. Our teams of trusted advisors support customers globally, developing solutions that drive business outcomes and improve user experiences.
