Technical Specialist

2 weeks ago


Gurgaon, Haryana, India Kyndryl Full time

Who We AreAt Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role Provide support to end users desktop laptop related issues and address user tickets regarding hardware software and networking Knowledge on Windows OS MAC iOS Services Troubleshooting Walking to customers through installing applications and computer peripherals Guide troubleshoot targeted questions to diagnose problems Providing technical on-site face to face VIP IT support within a BAU environment including installation troubleshooting problem resolution and maintenance Having a fluent command over English Hindi spoken communication skills with Client Senior management Users Technical knowledge over following platforms on client devices - Windows 7 10 Mac Support MS Office 2010 2013 2016 365 Skype for Business Web based Applications PC Laptop builds OS configuration AD administration hardware repair etc Must have extensive VIP Executives level support experience Responding effective explanation of issues to customer or any questions regarding operation and malfunctions Advising customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction Proven track record of problem ownership resolutions as well as working with product authority external vendor support teams third parties Must have a broad background in hardware support for both laptops mobile phones iOS Android BAU face to face IT hardware software support experience Excellent client facing experience Provides end to end user support advice and guidance around Document recovery Emails Personal Folder recovery Data management Mobile Managed Provisioning User Support Should have troubleshooting skills for resolving printer scanner LAN related issues and or issues arising from TCP IP configuration s Responds to customer questions regarding operation and malfunctions Works within a team with little supervision as an established systems product specialist e g detailed knowledge of the configuration of interlinked systems implementing technical changes building software regimes and contributing technically to service development to support end users Conduct remote troubleshooting Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Good Communication Skills positive service attitude Strong Customer handling skills Who You Are Diploma Bachelor s degree in any Stream equivalent Should have Hands on Experience for on Deskside Support Services for at least 5 Yrs Added Advantage - MCP or MCSE or CCNA Certifications Basic Knowledge on ITIL Practices O365 hands-on experience Basic Network Server troubleshooting Experience Team Management Client Handling Experience Being YouDiversity is a whole lot more than what we look like or where we come from its how we think and who we are We welcome people of all cultures backgrounds and experiences But were not doing it single-handily Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work individually and collectively and support the activation of our equitable culture Thats the Kyndryl Way What You Can ExpectWith state-of-the-art resources and Fortune 100 clients every day is an opportunity to innovate build new capabilities new relationships new processes and new value Kyndryl cares about your well-being and prides itself on offering benefits that give you choice reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey Our employee learning programs give you access to the best learning in the industry to receive certifications including Microsoft Google Amazon Skillsoft and many more Through our company-wide volunteering and giving platform you can donate start fundraisers volunteer and search over 2 million non-profit organizations At Kyndryl we invest heavily in you we want you to succeed so that together we will all succeed Get Referred If you know someone that works at Kyndryl when asked How Did You Hear About Us during the application process select Employee Referral and enter your contact s Kyndryl email address Kyndryl



  • Gurgaon, Haryana, India MSX International Full time

    Job Summary:We are seeking a highly skilled Technical Training Specialist to join our team at MSX International. This is an exciting opportunity for a dedicated trainer to deliver high-quality technical training programs that drive business results.About the Role:As a Technical Training Specialist, you will be responsible for designing, developing, and...


  • Gurgaon, Haryana, India Talent Acquisition Specialist Full time

    Job DescriptionTalent Acquisition Specialist is seeking a highly skilled Full Stack Developer to join our team. As a key member of our development team, you will be responsible for designing and developing responsive and interactive UI/UX using Angular and Ionic.We are looking for someone with strong expertise in Angular and Ionic for building web and mobile...


  • Gurgaon, Haryana, India Amazon Full time

    About the RoleThe Technical Problem Resolution Specialist will work closely with engineers to resolve complex technical issues, conduct root cause analysis, and improve standard operating procedures (SOPs). The ideal candidate will have experience troubleshooting and debugging technical systems, scripting in modern programming languages, and knowledge of...


  • Gurgaon, Haryana, India Mergen Partners Full time

    Unlock Your Potential as a Technical Talent Sourcing SpecialistMergen Partners is seeking an exceptional Technical Talent Sourcing Specialist to join our team. As a trusted partner in recruitment, you will play a pivotal role in shaping the future of leading organizations by connecting them with the best technical talent.About Mergen PartnersWe believe in...


  • Gurgaon, Haryana, India Kyndryl Full time

    At Kyndryl, we design and manage mission-critical technology systems that the world relies on. As a Technical Support Specialist, you'll play a crucial part in delivering hands-on support and maintaining client systems for a diverse range of end users.">You'll be the go-to expert for testing and troubleshooting, identifying and resolving issues with software...


  • Gurgaon, Haryana, India Amdocs Management Limited Full time

    We are Amdocs Management Limited, a global leader in software products and services that empower service providers to innovate and differentiate in the 5G era.Our VisionOur vision is to help our customers accelerate their migration to the cloud, digitalize and automate their operations, and differentiate in the 5G era.Job SummaryWe are seeking a highly...


  • Gurgaon, Haryana, India The HIRD Full time

    Job Overview:The HIRD is hiring a Technical Implementation Specialist to lead the technical implementation of the Duck Creek Claims project. This role requires a strong background in software development, insurance domain expertise, and excellent communication skills.Key Responsibilities:To design, develop, and test software solutions that meet client...


  • Gurgaon, Haryana, India Enlink Managed Services Full time

    At Enlink Managed Services, we are seeking a highly skilled and experienced Fusion Technical Specialist to join our team. This role is a great opportunity for individuals who are passionate about delivering innovative solutions using Oracle Fusion technology.About the Role:We are looking for someone with at least 5 years of experience in Oracle Fusion...


  • Gurgaon, Haryana, India Kyndryl Full time

    Who We AreAt Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward xe2x80x93 always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The...


  • Gurgaon, Haryana, India Jobstronaut Full time

    We are seeking a skilled Infrastructure Technical Specialist to join our team at Jobstronaut. In this role, you will be responsible for providing comprehensive and efficient support to our global user base.The ideal candidate will have a deep understanding of wireless technologies, routing and switching, security and VPNs, security cameras, Vo IP phones, and...


  • Gurgaon, Haryana, India Google Full time

    Job OverviewWe are seeking a seasoned professional to join our team as a Technical Solutions Specialist. In this role, you will be responsible for delivering exceptional customer experiences throughout the customer journey, troubleshooting and resolving complex technical issues with Google's advertisers and Sales teams, agencies, and partners.About UsAt...


  • Gurgaon, Haryana, India amdocs Full time

    Amdocs is a leading provider of software products and services, helping service providers accelerate their migration to the cloud, enable differentiation in the 5G era, and digitalize and automate their operations.We are seeking a Technical Solutions Specialist who will contribute to our technical sales process by aligning Amdocs Network solutions with...


  • Gurgaon, Haryana, India Orange Full time

    Company OverviewAt Orange Business, we are committed to providing our customers with a consistent global solution wherever they do business. Our extensive experience and knowledge in global communication solutions ensure that our customers receive the best possible service.Job DescriptionWe are seeking a skilled Technical Support Specialist to provide level...


  • Gurgaon, Haryana, India Google Inc Full time

    Company Overview:Google Inc. is a global technology leader that creates innovative products and services to make the world a better place.We are committed to delivering exceptional customer experiences through our Ad products stack, providing support and media services for customers big and small across the globe.About the Job:We are seeking a highly skilled...


  • Gurgaon, Haryana, India NIIT Full time

    About Us:NIIT is a global service provider with presence in more than 40 countries. We deliver and administer over 50,000 days of classroom training and 20,000 hours of web-based training localized to more than 25 languages.Job Summary:We are looking for a skilled Technical Support Specialist to join our team. The successful candidate will provide technical...


  • Gurgaon, Haryana, India ITC Infotech Full time

    About the Role: We are seeking a skilled and dedicated Technical Support Specialist to join our team at ITC Infotech. As a key member of our IT support team, you will play a vital role in ensuring that our users receive timely and effective support for their technical issues.Key Responsibilities:To provide first-level support to end-users for all IT-related...


  • Gurgaon, Haryana, India Talent Worx Full time

    Job OverviewTalent Worx is seeking a skilled Cloud ERP Technical Specialist to support and optimize our next-generation cloud ERP solutions. This role will involve technical responsibilities such as monitoring, troubleshooting, and resolving issues in SAP S/4HANA Cloud Public Edition.Main ResponsibilitiesSystem Configuration and Optimization: Configure and...


  • Gurgaon, Haryana, India INSIDEA Full time

    About the CompanyAt INSIDEA, we are a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand's online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...


  • Gurgaon, Haryana, India Mepa2z Llp Full time

    Job Summary:Mepa2z Llp is a leading company in the industry, and we are seeking a highly motivated and experienced Technical Development Specialist to join our team. This individual will be responsible for conducting technical site due diligence, assisting in the preparation of techno-commercial offers, and collaborating with internal stakeholders and...


  • Gurgaon, Haryana, India Aces Global Consulting Pvt Ltd Full time

    Job DescriptionThe role of a Technical Content Specialist at Aces Global Consulting Pvt Ltd involves ideating, creating, and editing user-friendly website content, how-to articles, troubleshooting guides, and blogs for the tech domain.We are looking for a skilled writer who can research and write creative content that generates relevant traffic, educates...