Retail Operations Director
22 hours ago
We are seeking a dynamic and results-driven Retail Operations Director to oversee the daily activities of our boutique.
- Key Responsibilities:
Manage client relationships, ensuring exceptional customer service and satisfaction through proactive communication and issue resolution.
Oversee inventory management, maintaining optimal stock levels and efficient supply chain processes to minimize costs and maximize sales.
Evaluate and improve quality control procedures to maintain high standards of excellence.
Support website maintenance and updates, contributing to e-commerce growth and online brand visibility.
Develop and implement effective social media strategies to enhance brand awareness and engagement.
Create visually appealing store displays that showcase products effectively and drive sales.
Assist in product photography and content creation to elevate brand storytelling and customer engagement.
- Required Skills & Experience:
Minimum 1 year experience in retail operations, with a proven track record of success in managing teams and driving business growth.
Fluent English language skills, both spoken and written.
Proficient in Microsoft Excel and Word, with strong analytical and communication skills.
Comfortable using various social media platforms and apps, with creative flair and ability to adapt to new technologies.
Strong organizational and interpersonal skills, with ability to work independently and collaboratively as part of a team.
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