Retail Operations Manager

1 day ago


Mangalore, Karnataka, India beBeeOperations Full time ₹ 10,00,000 - ₹ 20,00,000

The key responsibility of this role is to gain a deep understanding of the Retail Business objectives and Staff related challenges. Based on this understanding, you will create strategic recommendations that align with the company's vision.

This role acts as the main point of contact for our Sales Team and Staffs, driving governance on human resource metrics such as staffing, retention, engagement & cost for the business.

Key responsibilities include:

  1. Drive human resource strategies and policies across the organization.
  2. Engage with Regional Managers/Territory Managers on Recruitment, Compensation and Employee Relations.
  3. Ensure employee satisfaction & development through training, mentoring, and leading HR initiatives.
  4. Implement change initiatives related to culture, performance, recognition and policies.
  5. Responsible for HR operations, Induction, Performance Management, Employee Relations and Exit Process.
  6. Coach individual managers on growing management/leadership capabilities.

To be successful in this role, you should have:

  • 3-6 years' experience in retail relationship management preferably from Large format Business.
  • Ability to manage big teams effectively.
  • Strong communication and interpersonal skills.
  • Proficiency in Hindi and English language.


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