Retail Operations Business Analyst

10 hours ago


Davangere, Karnataka, India beBeeOperations Full time ₹ 18,00,000 - ₹ 24,00,000

Job Title: Retail Operations Business Analyst

Drive Business Transformation Initiatives

We are seeking a seasoned Retail Operations Business Analyst to spearhead customer engagement, operational efficiency, and business growth across retail operations.

Key Responsibilities:
  • Business Analysis: Conduct workshops to understand client pain points, business processes, reporting, and dashboarding needs. Translate business requirements into functional specifications.
  • Technical Alignment: Translate functional specifications to technical fit documents, identify feature/reporting/dashboarding gaps, and collaborate with technical teams to configure and deploy systems aligned with business goals.
  • Stakeholder Management: Act as a trusted advisor to marketing, operations, and IT teams, ensuring alignment between business strategy and technology roadmap.
  • Effective Onboarding: Ensure all functional specifications are deployed in the software, train super users on the platform, and explain support mechanisms.
Required Skills & Qualifications:
  • 5+ years of experience in retail consulting, business analysis, or solution delivery.
  • Strong understanding of retail operations: POS, loyalty, CRM, inventory, and customer experience.
  • Knowledge of Marketing Automation tools and how they function.
  • Familiarity with analytics platforms (e.g., Power BI, Tableau) is preferred.
  • Excellent communication, stakeholder management, and presentation skills.
  • Ability to work in fast-paced, client-facing environments.

About Us: We help consumer businesses maximize customer value by automating decisioning across their retail business lifecycle, with AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain.



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