Senior Client Outreach Specialist

5 days ago

Madurai Tirunelveli, India beBeeClient Full time US$ 60,000 - US$ 1,20,000

Job Title: Senior Client Outreach Specialist

Role Overview

We are seeking a seasoned Relationship Manager to lead our client outreach efforts, ensuring timely payment of EMIs and minimizing defaults. This key role involves building strong relationships with existing clients through strategic communication and personalized solutions.

Key Responsibilities
  • Develop and implement strategies to increase sales revenue and expand our customer base.
  • Conduct regular site visits to assess client needs and provide tailored solutions.
  • Collaborate with internal teams to resolve customer queries and issues in a timely manner.
  • Maintain accurate records of client interactions and transactions to inform business decisions.
Requirements
  • Strong knowledge of micro mortgage products and services, including current market trends and regulatory requirements.
  • Excellent communication and interpersonal skills, with the ability to build trust with clients and colleagues alike.
  • Ability to work independently and as part of a collaborative team environment.
  • Proficiency in MS Office and other relevant software applications, with a focus on data analysis and reporting.
  • Strong analytical and problem-solving skills, with a track record of achieving sales targets and meeting performance goals.

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