Managed Service Operations Manager

3 weeks ago


Mumbai, Maharashtra, India Enfusion Full time

About the Role:

We are seeking a highly skilled Managed Service Operations Manager to join our team at Enfusion. As a key member of our Fund Services team, you will be responsible for managing various accounting and operational processes on behalf of our global client base.

Key Responsibilities:

  • Confirming trades traded by the client vis-à-vis Counterparty confirmations, on T+0
  • Effectively communicating with the Counterparties for the missing confirmations or any discrepancies in the confirmations received vis-à-vis client trades
  • Performing duty of a middleman between the Counterparties and Custodians to ensure timely settlements of the trades
  • Vigilance is of utmost importance as far as the emails relating to the trade confirmations are concerned

Requirements:

  • 6-9 years minimum of experience in Middle/Back-Office support role at Hedge Fund, Fund Administrator or Prime Broker
  • General knowledge of products in the hedge fund industry. One should have knowledge on products like Equities, Equity Swaps, Interest Rate Swaps, Credit default Swaps, Futures & Options etc.
  • Having fair knowledge of the trade workflow in the market. Should be able to manage workflow, adhering to the agreed turnaround times.
  • Assess exceptions and deviations from the standard support process and takes appropriate actions to ensure correct and timely processing
  • Should be familiar with the Settlements process and shall be able to effectively communicate between the Custodians/Counterparties to check timely settlements of trades
  • Adhering to the agreed client SLAs
  • Experience with working on OMGEO, CTM, NYFIX will be an added advantage
  • Proficient in the use of Microsoft Excel and Word
  • Ability to handle and prioritize multiple tasks and work independently
  • Willing to work in night Shift.

About Enfusion:

Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set.

What We Offer:

Enfusion offers a competitive compensation and benefits package, retirement and pension plans, and generous Paid Time Off policy; and paid parental leave. Other perks include commuter benefits, and an employee assistance program. All benefits and programs are subject to applicable eligibility requirements.



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