Benefits Administration Specialist

1 week ago

Nellore, Andhra Pradesh, India beBeeBenefits Full time ₹ 18,00,000 - ₹ 20,25,000
Benefits Administration Manager">

We are seeking an experienced Benefits Administrator to oversee the end-to-end administration of our US & Canada employee benefits programs. This role is responsible for benefits operations, vendor and employee communications, processing invoices/payments, compliance reporting, and systems management (HRIS & vendor Portals).

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The ideal candidate will manage renewals, enrollments, payroll elements, and vendor integrations; oversee reconciliations, invoicing, and open enrollment; and ensure compliance with US (ACA, COBRA, ERISA, HIPAA) and Canadian provincial benefits requirements. You will also handle employee queries, vendor escalations, and troubleshooting to ensure seamless benefits delivery.

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Key Responsibilities:

  1. Benefits Administration
  • Manage employee eligibility, coverage start/end, and ongoing maintenance of benefits records.
  • Process and record benefit enrollments, life events, and terminations in HRMS and related systems.
  • Ensure accurate reflection of payroll elements linked to benefits compensation.
Vendor & Employee Communications
  • Act as primary liaison with external benefits vendors.
  • Manage vendor requests, escalations, and troubleshooting.
  • Handle employee requests, mandatory notifications, and issue resolution with a strong customer service focus.
  • Maintain and update vendor site access and contact information.
System Operations
  • Monitor feeds, timings, reporting, and manual interventions in benefits platforms.
  • Support testing and configuration during open enrollment and system changes.
  • Ensure data integrity across HRIS, vendor platforms, and payroll systems.
Financial Operations
  • Validate and process vendor invoices.
  • Conduct reconciliations across Dayforce, vendor records, invoices, and payroll.
Compliance & Reporting
  • Support open enrollment, ACA/COBRA (US), and provincial benefits compliance (Canada).
  • Assist with 5500 filings, census files, and insurance audits.
  • Review and update standard operating procedures (SOPs) to align with compliance and business needs.
Issue Resolution
  • Proactively identify and resolve recurring issues (e.g., Prudential file errors, COBRA access challenges, two-step verification).
  • Partner with US & Canada HR/Total Rewards teams for escalations and policy clarifications.

Requirements:

  • Bachelor's degree in HR, Business, or related discipline.
  • 4-7 years of experience in end-end benefits operations with strong exposure to US and Canadian benefits.
  • Hands-on experience with HRIS & benefits platforms.
  • Knowledge of US benefits regulations (ACA, COBRA, ERISA, HIPAA) and Canadian provincial group benefits structures.
  • Strong analytical, reconciliation, and problem-solving skills.
  • Excellent communication and stakeholder management skills for working with vendors, employees, and internal People partners.

About this Role

This role offers a unique opportunity to work with a dynamic team and make a meaningful impact on our organization's success. If you're detail-oriented, collaborative, and passionate about benefits administration, we'd love to hear from you.

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