Debt Recovery Specialist

3 days ago


Delhi, Delhi, India beBeeCollection Full time ₹ 1,04,000 - ₹ 1,30,878

Job Summary:

  • This position is responsible for driving the collection process of receivables across multiple sources, reducing outstanding amounts and associated average days while maintaining client partnerships.

Key Responsibilities:

  • Correspond with clients to negotiate payment schedules suitable to their current financial situation.
  • Monitor and control portfolio performance for assigned areas, tracking delinquency and non-starters.
  • Provide efficient customer service regarding collection issues, resolve discrepancies and short payments.
  • Maintain accurate customer account details, making calls and adjustments as necessary.
  • Trace defaulters and assets in coordination with the tracing team, suggesting remedial action.
  • Identify defaulting accounts and investigate reasons for default, maintaining a healthy relationship with clients.
  • Collaborate with sales and senior management to accelerate the collection process, including repossessing assets and seeking legal support when required.

Requirements:

  • Strong communication and negotiation skills.
  • Ability to work independently and collaboratively as part of a team.
  • Excellent organizational and time management skills.
  • Proficiency in Microsoft Office and relevant software applications.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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