
Customer Account Specialist
9 hours ago
This is a proactive position that involves overseeing customer interactions, promoting subscription purchases, and resolving outstanding overages. As a Customer Account Professional, you will be responsible for contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues.
Key Responsibilities:- Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.
- Process orders promptly after the customer reaches out and sends purchase confirmation.
- Maintain detailed records of follow-ups and interactions.
- Generate reports on conversion rates from trials to purchases, accounts suspended due to non-response, and other key metrics.
- Advanced knowledge of Microsoft Excel software.
- Basic knowledge of Microsoft Word.
- Analytical skills to track performance metrics and improve processes.
- Organized and detail-oriented with the ability to meet deadlines.
- Problem Solving ability.
- Experience in customer service.
- Strong communication and negotiation skills.
- Proficiency with CRM systems.
We are a global technology leader that fosters a progressive culture, creativity, and a flexible work environment. We use cutting-edge technologies to stay ahead of the curve and respect diversity in all aspects. Our company values integrity, experience, honesty, people, humanity, and passion for excellence.
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Lease Accounting Specialist
2 days ago
Kolkata, West Bengal, India beBeeAccounting Full time ₹ 9,00,000 - ₹ 12,00,000Seeking a Lease Accounting Specialist to perform high-quality execution of lease accounting deliverables.Key Responsibilities include participating in multiple engagements, providing technical accounting guidance, and demonstrating intermediate knowledge of complex accounting concepts. The ideal candidate will have strong analytical skills, excellent written...
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Customer Care Specialist
3 weeks ago
Kolkata, West Bengal, India Ananta Resource Management Full time- Customer Success Specialist- Location: Kolkata, WB, India- Industry: ManufacturingPosition Overview:We are seeking a dynamic and results-oriented Customer Success Specialist to join our Thermo Adhesives Business team. The ideal candidate will have a passion for sales, excellent communication skills, and a keen understanding of thermo adhesive products and...
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Lease Accounting Specialist
5 days ago
Kolkata, West Bengal, India beBeeLeaseAccounting Full time US$ 81,823 - US$ 1,18,938Job OverviewWe are seeking a skilled Lease Accounting Specialist to join our team. This role involves performing high-quality execution of lease accounting deliverables, participating in multiple engagements, and providing technical accounting guidance.Key ResponsibilitiesDeliver accurate and timely lease accounting services.Participate in multiple projects...
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Customer Acquisition and Relationship Manager
14 hours ago
Kolkata, West Bengal, India beBeeRetention Full time US$ 35,000 - US$ 42,000Customer Retention and Account SpecialistThis is a critical role within the organization where we seek an individual with exceptional customer service skills to drive business growth. The Customer Retention and Account Specialist position involves proactively managing customer interactions, fostering subscription purchases, and resolving outstanding...
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Customer Support Specialist
2 days ago
Kolkata, West Bengal, India beBeeSupport Full time US$ 72,000 - US$ 1,29,000Customer Support SpecialistWe are seeking a Customer Support Specialist to join our team. This is a full-time remote role that involves providing exceptional customer service, managing online support requests, and delivering technical support to resolve customer issues efficiently.Key Responsibilities:Provide timely and effective responses to customer...
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Customer Service Specialist
1 day ago
Kolkata, West Bengal, India beBeeSupport Full time ₹ 15,000 - ₹ 19,000Job Overview:Delivering Exceptional Customer ExperiencesAs a Customer Support Specialist, you will be responsible for providing top-notch customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and efficient manner.Work closely with colleagues to resolve complex issues and ensure seamless...
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Customer Support Specialist
9 hours ago
Kolkata, West Bengal, India beBeeCustomer Full time ₹ 12,000 - ₹ 15,000Job Title:Customer Experience SpecialistKey Responsibilities:Provide top-notch customer support via phone, email, or chat.Maintain a positive and professional demeanor in all interactions.Collaborate with internal teams to resolve complex customer issues.This role offers an exciting opportunity to deliver exceptional customer experiences and contribute to...
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Financial Operations Specialist
5 days ago
Kolkata, West Bengal, India beBeeAccounting Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Financial Operations Specialist">Job Description:We are seeking a highly skilled and experienced Financial Operations Specialist to process customer invoices, manage payments, and maintain accurate financial records.The ideal candidate will possess a strong understanding of core accounting principles and experience working with enterprise resource...
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Customer Engagement Specialist
2 days ago
Kolkata, West Bengal, India beBeeEngagement Full time ₹ 9,00,000 - ₹ 12,00,000Max Life Insurance Company is seeking a Customer Engagement Specialist to drive customer satisfaction and loyalty.Develop strategies to enhance customer engagement and satisfaction.Address and resolve customer inquiries and complaints promptly.Analyze customer feedback surveys to identify areas for improvement.Collaborate with marketing teams to create...
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Senior Lease Accounting Expert
2 days ago
Kolkata, West Bengal, India beBeeAccounting Full time ₹ 90,00,000 - ₹ 1,50,00,000Lease Accounting SpecialistWe seek a Lease Accounting Specialist with strong technical knowledge of accounting principles and lease regulations.Responsibilities:Execute high-quality lease accounting deliverables through meticulous attention to detail.Collaborate with cross-functional teams to provide technical guidance on lease accounting matters.Develop and...