Support Systems Technician

2 days ago


India beBeeTechnology Full time ₹ 4,00,000 - ₹ 8,00,000
Job Overview
We are seeking a full-time Technical Support Specialist for a remote position. This role involves providing technical support and troubleshooting assistance to clients, ensuring high levels of customer satisfaction.

Responsibilities:
  • Respond to support requests in a timely manner.
  • Diagnose issues and provide effective solutions.
  • Document issues and resolutions, contribute to knowledge bases, and collaborate with other teams to improve product performance.

Requirements:
  • Technical Support and Troubleshooting skills.
  • Analytical Skills for diagnosing and resolving technical issues.
  • Customer Support and Customer Satisfaction skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and remotely.
  • Bachelor's degree in IT, Computer Science, or related field preferred.
  • Experience with AI and cloud solutions is a plus.

What We Offer:
PrimeX Meta develops scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. Our focus is on delivering cutting-edge technology that meets the unique needs of our clients.
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