Information Technology Support Technician

22 hours ago

India PrimeX Meta Full time

Company Description

PrimeX Meta, based in Dubai, is a leading partner in delivering AI-powered IT solutions. We specialize in building scalable software, mobile apps, AI automation, and cloud solutions tailored to the unique needs of businesses. Our expertise ensures that our clients receive the most advanced and customized technological support to drive their success.

Role Description

This is a full-time remote role for an Information Technology Support Technician. The IT Support Technician will be responsible for providing technical support for desktop computers, troubleshooting technical issues, supporting printers, and performing computer repairs. Daily tasks include diagnosing hardware and software problems, resolving network issues, and installing new equipment. The role requires continuous interaction with end users to ensure their technical issues are promptly addressed.

Qualifications

  • Technical Support and Troubleshooting skills
  • Experience with Desktop Computers and Printer Support
  • Proficiency in Computer Repair
  • Strong problem-solving and analytical skills
  • Excellent verbal and written communication skills
  • Ability to work independently and remotely
  • Experience in implementing and maintaining IT solutions
  • Certification in relevant IT fields is a plus
  • Bachelor's degree in Information Technology, Computer Science, or related field

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