International Customer Support Specialist

3 days ago

Kanpur, Uttar Pradesh, India beBeeSupport Full time ₹ 3,15,000 - ₹ 4,20,000
Customer Support Role Overview

This is a highly skilled position that involves delivering exceptional customer service and support via international calls.

Key Responsibilities:
  • Provide professional and approachable demeanor while interacting with customers via international calls.
  • Understand customer needs and offer tailored solutions to address their concerns in a timely manner.
  • Effectively troubleshoot issues and escalate complex problems when necessary, maintaining call quality standards.
  • Maintain accurate and detailed records of interactions, meeting performance targets for customer satisfaction, call handling time, and resolution.

The ideal candidate will have excellent English communication skills, be self-motivated, and passionate about delivering outstanding customer support.

Essential Skills and Qualifications:
  • Excellent written and verbal communication skills in English.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving skills and ability to think critically.
  • Self-motivation and passion for delivering outstanding customer support.
Benefits and Opportunities:

This role offers a unique opportunity to develop your skills and knowledge in customer support, working with a diverse range of customers from around the world. You will receive comprehensive training and ongoing support to help you succeed in this challenging and rewarding role.

About This Role:

This is a permanent full-time position, offering a competitive salary and benefits package. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

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