Professional Services Team Lead
2 weeks ago
About Ideagen
Ideagen is a global software company that enables organizations to improve their safety, quality, and compliance. Our software solutions are used by millions of people around the world, and we have offices in several countries.
We are committed to creating an inclusive and diverse community where everyone can thrive. Our team members are passionate about delivering exceptional results and making a positive impact on our customers' lives.
Responsibilities
- Lead and motivate a team of junior employees to achieve their goals and objectives.
- Provide guidance, direction, and support to ensure the team's success.
- Oversee project deliverables, client interactions, and team performance.
- Identify areas for improvement and implement changes to enhance team productivity and efficiency.
- Report progress and key metrics to stakeholders.
- Participate in project planning, resource allocation, and decision-making.
Requirements
- 0-2 years of line management experience.
- Strong expertise in professional services and software solutions.
- Excellent communication, interpersonal, and management skills.
- Ability to coach and develop team members.
- Proficiency in relevant software and tools.
Behaviours
- Ambitious - Drive, Planning & Execution.
- Adventurous - Flexibility, Resilience & Savvy thinking.
- Community - Collaboration & Communication.
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