Student Accommodation Specialist

6 days ago

Madurai, Tamil Nadu, India beBeeOperations Full time ₹ 36,00,000

Job Overview

We are seeking an Operations Associate to join our team. As a key member, you will be responsible for leading conversion, customer interaction, market expertise, follow-up, collaboration, and data management.

The ideal candidate will possess exceptional verbal and written communication skills, strong active listening skills, effective time management and organizational abilities, and proficiency in objection handling, negotiation, and closing techniques.

In addition, the successful candidate will have prior experience in telesales or a related field and industry experience in real estate, hospitality, business development, or customer service.

The role offers a competitive salary with a performance-driven variable component, flexible working hours with remote work opportunities, a dynamic, collaborative, and growth-oriented work environment, and career advancement opportunities in a rapidly expanding global organization.

Key Responsibilities:
  1. Lead Conversion:
  • Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
Customer Interaction:
  • Understand students' unique requirements and provide personalized accommodation recommendations.
Market Expertise:
  • Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
Follow-Up:
  • Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
Collaboration:
  • Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
Data Management:
  • Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
Target Achievement:
  • Consistently meet and exceed sales targets and performance benchmarks.

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