Senior Marketplace Development Manager

2 days ago

Kolkata, West Bengal, India beBeeEcommerce Full time ₹ 9,00,000 - ₹ 12,00,000

Job Description:

The ideal candidate will manage and grow our presence across various e-commerce platforms to improve visibility, conversion rates, and sales performance.

Key Responsibilities:
  • Marketplace Management & Sales Growth:
    • Product Listings & Cataloging: Create, update, and optimize product listings across marketplaces.
    • SEO & Search Optimization: Improve product discoverability by optimizing titles, descriptions, keywords, and attributes.
    • Inventory & Stock Management: Track inventory levels, prevent stockouts, and coordinate with internal teams for restocking.
    • Pricing & Promotions: Monitor competitor pricing, set dynamic pricing strategies, and plan promotional campaigns to boost sales.
    • Order Processing & Fulfillment: Ensure smooth order flow, coordinate with logistics teams, and minimize order cancellations or returns.
  • Advertising & Marketing:
    • Marketplace Ads & Promotions: Run and optimize paid advertising campaigns on platforms like Amazon Sponsored Ads, etc.
    • Deals & Offers Management: Plan and execute lightning deals, festive promotions, and discounts to maximize visibility and sales.
    • Brand Store Optimization: Enhance brand presence on marketplaces by updating banners, storefront content, and A+ content.
  • Customer Experience & Retention:
    • Review & Ratings Management: Monitor customer feedback, respond to queries, and improve ratings by addressing concerns proactively.
    • Returns & Refunds Handling: Work closely with support teams to resolve return issues and minimize negative customer experiences.
    • Loyalty & Retention Strategies: Implement customer engagement strategies to improve repeat purchase rates.

What We're Looking For:

  • 2-4 years of experience in marketplace management/e-commerce operations.
  • Hands-on experience with Nykaa Fashion, Myntra, Ajio, Amazon Seller Central or similar platforms.
  • Strong understanding of SEO for marketplaces, keyword optimization, and search ranking improvements.
  • Experience in pricing strategies, competitor analysis, and inventory planning.
  • Ability to analyze data, track sales trends, and make data-driven decisions.
  • Familiarity with advertising tools on Amazon, and other marketplaces.
  • Excellent coordination skills to work with cross-functional teams, logistics partners, and customer service teams.

Benefits:

  • Be part of a growing fashion brand in the urban Indian ethnic wear segment.
  • Opportunity to drive significant sales growth across multiple marketplaces.
  • Work in a dynamic, fast-paced environment with an enthusiastic team.

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