Senior eCommerce Marketplace Manager
2 weeks ago
Job Overview:
We are seeking a seasoned Senior eCommerce Marketplace Manager to lead our client-facing efforts in managing and scaling eCommerce marketplace businesses across platforms like Amazon, Walmart, eBay, and Zalando. This role combines strategic planning, marketplace operations, and account growth to support enterprise-level clients achieve revenue and GMV goals.
Key Responsibilities:
- Client Relationship Management: Serve as the primary point of contact for marketplace clients, ensuring strategic alignment and client satisfaction.
- Marketplace Strategy & Execution: Define goals around GMV, profitability, and channel diversification with clients. Develop data-backed marketplace strategies aligned with industry trends and client goals.
- Performance Optimization: Track and optimize KPIs like Sell-Through Rate (STR), fulfillment lead times, and pricing effectiveness.
- Data-Driven Insights & Reporting: Deliver regular performance updates and dashboards on GMV, operational health, and ad efficiency.
- Account Growth & Renewal Management: Identify upsell opportunities and lead conversations on new marketplaces, ad tools, or catalog expansion.
Requirements:
- Bachelor's or Masters degree in Business, Marketing, or related field.
- 3–9 years of experience managing eCommerce marketplace accounts (Amazon, Walmart, eBay, etc.).
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