Crisis Resolution Specialist

Customer Support SpecialistAbout the Role:We are seeking a skilled Customer Support Specialist to handle post-sales operations, customer escalations from learners and internal teams. You will work cross-functionally to resolve issues, improve overall satisfaction and efficiency.Analyze root causes of issues and implement preventive measuresCollaborate...

About Our Debt Resolution PlatformWe help financial institutions improve their collections, reduce delinquencies, and enhance customer relationships using data-driven insights and advanced technology.Required Skills and Qualifications:Data analysis skills with ability to interpret complex data sets.Knowledge of collections and debt resolution...

Key ResponsibilitiesThe Grievance Officer role involves owning end-to-end grievance redressal across all channels, including leading credit-bureau dispute resolution and acting as the single point of contact for fraud complaints.

Job DescriptionWe seek an experienced professional to join our support team, ensuring effective resolution of tickets and feedback collection.Timely and effective resolution of customer queries, complaints, and escalationsKey Responsibilities:C-SAT, FRT, and Q2R are key performance indicatorsFull ownership of assigned cases, with dedication to...

About Us: We are a leading SaaS-based debt resolution and legal automation platform. Our mission is to help financial institutions improve their collections, reduce delinquencies, and enhance customer relationships using data-driven insights and advanced technology.What You Will Do:Improve collections for financial institutionsAnalyze and resolve debt...

Claims Settlement ProfessionalWe are looking for a highly skilled Claims Settlement Professional to manage the entire claims settlement process. The ideal candidate will assess claims, investigate their validity, coordinate with adjusters, and ensure timely and fair settlements.Key Responsibilities:Claims Processing: Handle the entire claims process from...

Business Continuity SpecialistThis role requires a senior-level professional to oversee the development and maintenance of comprehensive business continuity plans across multiple locations.The ideal candidate will possess extensive experience in this field, including knowledge of risk management, crisis communication, and disaster recovery strategies.

Job Summary:The successful candidate will be responsible for researching, validating, and processing refund requests related to real estate taxes. This role requires strong analytical skills, attention to detail, and the ability to work with internal teams, clients, and external tax authorities to ensure accurate and timely resolution of refund cases.This...

We are on a look out for a Public Relations Specialist to work with an award winning agency in Chandigarh, PunjabJob DescriptionMedia Relations:Develop and maintain strong relationships with journalists, bloggers, and other media professionals.Respond to media inquiries and act as a spokesperson when necessary.Monitor media coverage and share relevant...

Key Responsibilities:Our ideal candidate will be responsible for leading policy advocacy and influence initiatives, managing stakeholder relationships, and developing crisis management and reputation protection strategies.Lead regular interactions with government officials to ensure a favorable policy environment for operations.Monitor and ensure adherence...