Claims Resolution Specialist

5 hours ago

Kanpur, Uttar Pradesh, India beBeeInsurance Full time ₹ 7,50,000 - ₹ 15,00,000
Claims Settlement Professional

We are looking for a highly skilled Claims Settlement Professional to manage the entire claims settlement process. The ideal candidate will assess claims, investigate their validity, coordinate with adjusters, and ensure timely and fair settlements.

Key Responsibilities:
  • Claims Processing: Handle the entire claims process from reviewing submitted documentation to determining eligibility based on policy coverage.
  • Data Analysis: Analyze data according to provided SOPs (Standard Operating Procedures) to ensure accurate and efficient claim handling.
  • Claim Validation & Investigation: Conduct thorough investigations by collecting relevant data, conducting interviews, and working with adjusters and external experts to verify claim validity.
  • Client Communication: Keep policyholders and agents informed on the status of claims, provide clarity on coverage decisions, and guide them through the settlement process.
  • Settlement Negotiation: Negotiate settlement amounts with claimants and third parties, ensuring that settlements are fair, within policy limits, and compliant with legal standards.
  • Documentation & Reporting: Maintain detailed records of claims processing activities, including assessments, investigation reports, and settlement documentation.
  • Fraud Detection: Identify and flag potential fraudulent claims, collaborating with the fraud investigation team when necessary.
Required Skills & Qualifications:
  • Strong understanding of insurance policies, claims processes, and regulatory requirements.
  • Proven negotiation and conflict resolution skills.
  • Ability to analyze complex claims data for fair settlement decisions.
  • Strong communication skills, both verbal and written.
  • Attention to detail with excellent organizational abilities.
What We Offer:
  • Competitive salary with performance-based bonuses.
  • Comprehensive health, dental, and vision benefits.
  • Opportunities for career advancement and professional development.
  • Collaborative work environment focused on customer satisfaction.

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