Senior Customer Retention Specialist

About UsSoulflower is India's No.1 hair oil brand on Amazon and a leading natural beauty and wellness company. With global certifications (FDA, Ecocert, PETA) and clinical proof backing every product, we are building a trusted, authentic, and sustainable beauty brand.We're expanding rapidly across eCommerce, Quick Commerce, Retail, and Global markets – and...

About hoichoi : hoichoi is the leading on-demand video streaming platform for Bengalis worldwide, offering an exciting array of Bengali Classics, Blockbusters, Documentaries, Short Films, and Exclusive Original Web Series. As the digital vertical of SVF Entertainment – a powerhouse in Indian media with 8 National Awards – hoichoi aims to be the...

Job Title: Customer Experience Specialist">We are seeking a highly skilled and dedicated professional to join our team as a Customer Experience Specialist.">In this role, you will be responsible for handling day-to-day tasks including addressing customer inquiries, ensuring customer satisfaction, providing exceptional customer service, and effectively...

Job TitleA seasoned professional is sought to spearhead listener retention initiatives.">About the Role:We are on the hunt for an accomplished expert in re-engaging subscribers who have begun to disengage from our services. The ideal candidate will possess a deep understanding of user behavior and be skilled in crafting personalized campaigns that speak...

Job Title: User Retention Strategist**Job Description:**We're seeking a results-driven User Retention Strategist to spearhead our in-app user engagement, retention, and loyalty initiatives. As a key member of our team, you will be responsible for designing and deploying strategies that increase app usage, session time, and repeat behavior among our existing...

Product Growth SpecialistWe are seeking a skilled Product Growth Specialist to lead customer growth initiatives across acquisition, engagement, retention, and loyalty.About the Role:Develop and execute product-focused growth strategies to drive customer acquisition and retention.Design and implement rewards & loyalty programs to boost customer engagement and...

Customer Relationship Management SpecialistThe role of Customer Relationship Management Specialist involves overseeing the LeadSquared CRM system to optimize its performance. This specialist will play a crucial bridge between sales, marketing, and support teams to drive customer engagement, retention, and revenue growth.

Customer Retention Specialist RoleThe primary function of this position is to foster strong relationships with existing customers, ensuring their continued satisfaction and loyalty.

Job Title: Customer Relationship ManagerWe are seeking an experienced Customer Relationship Manager to join our business team.The successful candidate will be responsible for managing customer relationship management systems, executing CRM campaigns, analyzing customer data, and supporting the business team in enhancing customer engagement, retention, and...

Job OverviewAs a Customer Success Associate, you will be responsible for delivering exceptional customer service and support to ensure customer satisfaction and retention.Engage with customers proactively to provide top-notch service and support, ensuring timely resolution of their queries and issues.Lead the onboarding process and provide ongoing support to...