
Learning and Development Expert
3 days ago
We are seeking a seasoned Learning and Development Professional to spearhead our organizational growth through strategic training initiatives.
With a strong pan-India presence across 38 hospitals, serving over 5 million patients annually, we offer a dynamic and challenging work environment that fosters professional growth and development.
The ideal candidate will design and deliver behavioral and communication training programs aimed at enhancing patient experience, service excellence, teamwork, and leadership capabilities within the organization.
- Develop and implement a comprehensive L&D strategy aligned with business objectives, patient care standards, and industry trends.
- Establish a structured learning roadmap for different employee levels, including frontline staff, support staff, and leadership teams.
- Design and deliver behavioral and leadership training programs for employees across all levels.
- Implement onboarding behavioral training programs for new employees to ensure smooth integration.
- Design and implement leadership development programs for departmental heads and high-potential employees.
- Facilitate executive coaching programs for emerging and existing leaders across the network.
- Establish training assessment metrics and conduct post-training evaluations to measure impact.
- Gather feedback from participants and stakeholders to improve program effectiveness.
- Analyze training ROI and business impact to ensure alignment with organizational goals.
- Recommend development interventions for continuous improvement.
- Collaborate with hospital leadership to drive learning initiatives.
- Lead change management initiatives to promote a learning-focused organizational culture.
Key qualifications include:
- Graduation or Post-graduation in any discipline.
- Minimum 12 years of experience in a service-related industry (Aviation and Hotels preferred); contributed to or managed the end-to-end Learning and Development Function.
As a pioneer in healthcare, we are committed to providing a stimulating work environment that encourages innovation, collaboration, and personal growth. Join us in shaping the future of healthcare and take your career to the next level
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