Operations Manager
4 weeks ago
Amazon is seeking a skilled Operations Manager to join our team. As an Operations Manager, you will be responsible for managing a team and facilitating the flow of information across multiple stakeholders to resolve any potential issues that impact customer experience and business continuity.
Key Responsibilities:
- Manage a shift and identify opportunities to improve team performance
- Develop and refer to performance metrics to drive team performance and business results
- Identify business impact of trends and make data-backed decisions
- Communicate with external customers and internal customers
- Escalate problems or variances in information and data to relevant owners and follow through on resolutions
Requirements:
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon experience
- Ability to work a flexible schedule, including weekends, nights, and holidays
- Ability to push and pull wheeled dollies loaded with products up to 100 pounds during shifts
Preferred Qualifications:
- 1+ years of performance metrics, process improvement, or lean techniques experience
Amazon is an Equal Opportunity Employer
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