Restaurant Operations Manager
4 weeks ago
Restaurant General Manager
The Restaurant General Manager is the key leader responsible for driving business growth and excellence in a restaurant setting. This role requires a strong focus on operational efficiency, customer satisfaction, and team development.
Key Responsibilities:
- Develop and implement strategies to improve restaurant performance, including sales growth, customer satisfaction, and employee engagement.
- Lead and manage a high-performing team, providing coaching, training, and development opportunities to ensure excellent customer service and operational execution.
- Manage restaurant operations, including inventory management, labor control, and maintenance of equipment and facilities.
- Ensure compliance with company standards, policies, and procedures, and maintain a safe and healthy work environment.
- Collaborate with cross-functional teams to drive business results, including marketing, finance, and human resources.
- Monitor and analyze financial performance, including sales, profitability, and customer satisfaction metrics.
- Develop and implement plans to improve customer satisfaction, including menu engineering, pricing strategies, and customer feedback programs.
- Stay up-to-date with industry trends, best practices, and competitor activity to drive business innovation and growth.
Requirements:
- Proven track record of success in a restaurant management role, with a strong focus on operational excellence and customer satisfaction.
- Excellent leadership and communication skills, with the ability to motivate and develop high-performing teams.
- Strong analytical and problem-solving skills, with the ability to analyze data and drive business decisions.
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and employee engagement.
- Education and experience in hospitality, hotel management, or a related field is preferred.
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