LMS Administrator

5 days ago


Noida, Uttar Pradesh, India Infopro Learning, Inc Full time
Job Summary

We are seeking a highly skilled SumTotal LMS Administrator to join our team at Infopro Learning, Inc. as a full-time professional. This role involves managing user accounts, maintaining course content, and offering exceptional support through the SumTotal LMS interface.

Key Responsibilities:
  • User Account Management: Create, update, and manage user accounts for clients through the SumTotal LMS interface.
  • Content Management: Upload, update, and remove course content, training materials, and resources for clients using SumTotal LMS tools.
  • Reporting and Data Analysis: Generate and analyze data using SumTotal LMS's pre-configured reporting features to deliver insights for clients.
  • Client Support: Provide responsive assistance to clients with LMS interface-related tasks, including resolving access issues, assisting with course enrollments, and troubleshooting interface issues.
  • Support During Business Hours: Offer support during standard business hours, addressing critical issues according to the agreed Service Level Agreement (SLA) with clients.
  • Content Verification: Ensure content is correctly uploaded and accessible for client users.
Requirements:
  • Proven experience with SumTotal LMS, including user account management, content management, and reporting functionalities.
  • Background in LMS administration and familiarity with the SumTotal LMS interface.
  • Strong attention to detail and ability to manage multiple client accounts.
  • Excellent communication skills for effective client support and troubleshooting.
  • Ability to work full-time within established business hours and meet SLA requirements for clients.
Compensation:

This is a full-time position with an estimated annual salary of $60,000 to $80,000 depending on experience. Our company offers a competitive benefits package, including health insurance, retirement savings, and paid time off.



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