Cash Transfer Specialist

1 day ago


Borivli, Maharashtra, India beBeeClientService Full time ₹ 1,50,000 - ₹ 28,00,000

Are you looking for a dynamic role that combines client service with settlement and cash transfer expertise? As a Client Service Representative, you will be the primary point of contact for clients globally, ensuring timely resolution of their queries and providing exceptional service.

Job Description
  • We are seeking a highly skilled professional to join our team as a Client Service Representative. In this role, you will be responsible for resolving client inquiries via calls, chats, and emails related to asset and cash transfers.
  • You will work closely with our back office team to manage and resolve securities-related queries from our clients worldwide, including follow-up on pending transfers and settlements.
  • Your duties will include supporting Operations Services in their Securities/Global Custody day-to-day transactional business, ensuring query resolution till completion within agreed service levels and client satisfaction.
Required Skills and Qualifications
  • Educational Background: University degree (Bachelors) is required.
  • Experience: Previous client service experience within the financial and security service industry, preferably in Settlement (Securities transfers of all kinds) and/or Cash transfers, or equivalent experience.
  • Skills:
    • Fluent English language skills are essential.
    • Strong problem-solving skills and ability to work under pressure.
    • Able to adapt quickly to new technologies.
    • Possess a can-do mentality with a passion for dealing with clients and understanding of securities and global custody products.
Benefits
  • Competitive salary package.
  • Performance-based annual bonus.
  • Group Medical & Life Insurance.
  • Modern offices with free amenities.


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