
Asset Transfer Specialist
1 day ago
As a key member of our team, you will be responsible for delivering exceptional client service and support in the area of asset and cash transfers. You will work closely with our back office to manage and resolve securities-related queries from clients globally, ensuring timely resolution and client satisfaction.
Key responsibilities include:
- Resolving client inquiries via calls, chats, and emails in a professional and courteous manner
- Collaborating with the back office to manage and resolve securities-related queries
- Providing excellent client service while continuously challenging process efficiency and behavior
To succeed in this role, you will require:
- A university degree (Bachelors) in a relevant field
- Previous client service experience within the financial and security services industry, preferably in the area of settlement and/or cash transfers
- Strong problem-solving skills and ability to work under pressure
- Fluency in English, with additional European languages an advantage
We offer a competitive salary package, performance-based annual bonus, group medical and life insurance, and access to modern offices with free amenities and fully stocked cafeterias. Additionally, we provide a monthly food card, company-paid snacks, hardship/shift allowance, and attractive employee referral bonus.
Why Join Us?At our company, we value client service and continuous improvement. We are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are passionate about delivering exceptional client service and working in a dynamic and collaborative team, we encourage you to apply.
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