
Regional Hotel Operations Director
10 hours ago
The organization is seeking a seasoned Operations Manager to oversee the day-to-day operations of multiple properties.
Key Responsibilities:
- Ensure exceptional service quality across all departments
- Implement company-defined standards and policies within the region
- Oversee regional operations, including front office, housekeeping, F&B, maintenance & engineering, human resources, etc.
- Foster a positive work environment and develop human resources
- Conduct regular audits to monitor service quality and implement corrective actions
- Manage operational budgets and minimize expenses through cost-effective strategies
- Supervise pre-launches to ensure operational readiness and quality checks
- Enhance guest satisfaction by addressing escalations and implementing service improvements
Qualifications:
- Bachelor's or Master's degree in hospitality/hotel management
- Minimum 6 years of experience in the hospitality industry, with extensive operational experience in managing multiple properties or regions
- Proven track record of scaling teams, managing diverse operations, and working in a fast-paced environment
- Excellent analytical, communication, interpersonal, and time-management skills
- Fluency in English and local language required
- Willingness to travel and manage properties across various locations
About Us:
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