Employment Opportunity for HR Shared Services Specialist

1 day ago


Kolkata, West Bengal, India beBeeSharedServicesSpecialist Full time ₹ 18,00,000 - ₹ 25,00,000

About the Role

We are seeking a skilled professional to join our team as a Shared Services Specialist. In this role, you will play a critical part in supporting the Human Resources organization from our Global HRIS team.

This position is responsible for uploading, processing, and reporting on transactions related to employee and payroll data. You will work closely with employees, the HR team, and external vendors to ensure accurate data is provided.

The successful candidate will have experience in HR Shared Services / HR Services Delivery / HRO, with a strong background in global HR transaction management.

Key Responsibilities:

  • Global HR Transaction Management: Process and manage all global employee data changes, including onboarding, offboarding, transfers, promotions, and terminations.
  • Documentation & Reporting: Develop and maintain comprehensive documentation, including process maps, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).
  • Employee Support: Serve as the primary point of contact for all global HR inquiries, providing timely and effective support through various channels.
  • System Administration: Administer and maintain Global HRIS (Human Resources Information System), ensuring data integrity and security for all employee groups.
  • Payroll & Benefits Support: Support U.S. payroll and benefits administration, ensuring accuracy and compliance with federal and state regulations.

Requirements:

  • Demonstrated experience in managing a ticketing system and achieving high resolution rates.
  • Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
  • Proven ability to work independently, manage multiple priorities, and contribute to a team-oriented environment.
  • Strong analytical skills and experience in generating and presenting HR reports.
  • A Bachelor's/master's degree in human resources or equivalent experience is required, along with 5+ years' experience in HR operations, human resources systems work, payroll audit, or related areas.

What We Offer:

  • The opportunity to work in a dynamic and innovative organization that values customer centricity, driving innovation, and profitable growth.
  • A collaborative and supportive work environment that encourages professional growth and development.
  • The chance to make a meaningful contribution to the success of our organization and achieve your career goals.


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