Expert Customer Care Representative

1 week ago


Morādābād, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 90,00,000 - ₹ 1,21,00,000

We're seeking a highly skilled Customer Support Specialist to join our team. This role involves providing exceptional customer service, resolving issues efficiently, and maintaining a positive attitude in a fast-paced environment.

About the Job:

This is an excellent opportunity for individuals who enjoy working with people, are proactive, and can think critically. As a Customer Support Specialist, you will be responsible for:

  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints in a timely and professional manner
  • Providing product information and support to customers
  • Maintaining accurate records of customer interactions
Requirements:

To succeed in this role, you'll need:

  • A Bachelor's degree in English or Journalism (or related field)
  • Excellent written and verbal communication skills
  • Multi-tasking skills and ability to work in a fast-paced environment
  • Positive attitude and strong problem-solving skills
  • Knowledge of CRM software (a plus)
  • At least 2 years of experience in customer-facing roles
What We Offer:

In return for your hard work and dedication, we offer:

  • Competitive salary and benefits package
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment


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