Customer Service Representative
3 days ago
About the Role:
We are seeking a skilled and professional Telecaller to join our team. As a Telecaller, you will be responsible for contacting potential clients over the phone, managing inquiries, and providing information about our services.Responsibilities:
Daily tasks will include maintaining updated client databases, following up on leads, handling outbound and inbound calls, and providing exceptional customer service. Additionally, you will support the sales team by setting appointments and coordinating communication between clients and architects/designers.Requirements:
We are looking for individuals with strong verbal communication skills and excellent phone etiquette. You should be able to handle multiple phone calls and manage time efficiently. Experience with customer service and maintaining client relationships is also essential.Qualifications:
The ideal candidate will have a high school diploma or equivalent, and additional qualifications in sales or customer service would be advantageous. Basic knowledge of architecture and interior design is a plus.What We Offer:
In this role, you will have the opportunity to work independently and as part of a team. You will also receive training and support to help you succeed in your position.
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