Customer Service Representative

6 hours ago


Vadodara, Gujarat, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

Job Description

We are seeking a highly skilled and customer-focused professional to fill the role of Customer Service Representative in a fast-paced environment.

The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

This is a full-time on-site position that requires strong communication and interpersonal skills, problem-solving abilities, and conflict resolution skills.

Key Responsibilities:

  • Handle inbound and outbound calls, addressing customer inquiries and resolving issues in a timely and professional manner.
  • Provide product and service information to customers, troubleshooting problems and escalating complex cases to relevant departments.
  • Maintain accurate customer records and ensure customer satisfaction through proactive communication and issue resolution.

Requirements:

  • High school diploma or equivalent; a Bachelor's degree is a plus.
  • Experience in the industry is advantageous.
  • Strong communication and interpersonal skills.
  • Problem-solving and conflict resolution skills.
  • Ability to work in a dynamic environment.

Benefits

Our organization offers a competitive remuneration package and opportunities for growth and development. If you are a motivated and customer-focused individual who thrives in a dynamic environment, we encourage you to apply for this opportunity.



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