Ticketing Specialist
5 days ago
Job Overview
Gamut HR Solutions is a leading HR consultancy firm with a focus on delivering effective solutions to our clients in their job search journey. We are seeking a skilled Ticketing Specialist to join our team in Hyderabad, Telangana, India.
Key Responsibilities
- Handle inbound and outbound ticketing inquiries via phone, email, and chat
- Assist customers in booking tickets and resolving ticketing-related issues
- Ensure prompt response and resolution to customer queries and complaints
- Collaborate with other departments to ensure smooth ticketing operations
Requirements
- 1-3 years of experience in ticketing or a similar customer service role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Attention to detail and accuracy
- Ability to work under pressure and meet tight deadlines
- Proficiency in ticketing software and MS Office
- Knowledge of ticketing regulations and industry practices
- Ability to multitask and prioritize tasks
What We Offer
- Opportunity to work with a leading HR consultancy firm
- Challenging and rewarding role with opportunities for growth and development
- Competitive salary and benefits package
Contact Information
Please submit your application, including your resume and a cover letter, to us at Gamut HR Solutions.
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