
Expert Quality Assurance Specialist
1 day ago
We are looking for highly skilled Quality Analysts to join our team and play a crucial role in ensuring the highest standards of quality.
About this RoleThis is an ideal opportunity for candidates with strong analytical skills, excellent communication abilities, and experience in quality assurance. The successful candidate will have expert level knowledge of assigned products and services, with the ability to analyze customer issue trends, volume spikes, and case inventory.
Key Responsibilities:- Maintain expert level knowledge and assigned products and services, complete all required training and certifications.
- Monitor customer issue trends, volume spikes, and case inventory.
- Lead daily team meetings and communicate operational updates.
- Conduct effective coaching and feedback sessions; manage follow-up actions.
The selected candidate will be responsible for overseeing staff scheduling, maintaining low attrition rates, validating access rights, and ensuring compliance with security protocols. They will also be expected to respond promptly to production issues and operational challenges, promote positive behaviors, and recognize team achievements.
Excellent reporting and analysis results are required to support B2B Service Directors for quality evaluations completed. We are seeking detail-oriented individuals with exceptional organizational skills and a professional demeanor to fill this position.
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Quality Assurance Specialist
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Quality Assurance Specialist
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Thiruvananthapuram, Kerala, India beBeeQualification Full time ₹ 10,00,000 - ₹ 13,00,000Job Title: Quality Assurance SpecialistJob Description:We are seeking a highly skilled and detail-oriented professional to join our team as a Quality Assurance Specialist. The ideal candidate will have expertise in validating data using MT103 + MT202 (SWIFT Payments) and ensuring accuracy and attention to detail in all tasks.Key Responsibilities:Validate...