
Quality Assurance Expert
20 hours ago
Job Opportunity:
We are seeking a detail-oriented Quality Assurance Specialist to support our Quality Assurance and Surveillance team.
About the Role
The selected candidate will be responsible for executing quality assurance and surveillance activities to ensure compliance with internal standards and regulatory requirements.
Main Responsibilities
- Conduct process audits, surveillance checks, and quality inspections
- Support root cause analysis and corrective/preventive action tracking
- Monitor and report quality metrics (e.g., compliance rate, defect trends)
- Maintain audit records and contribute to QMS documentation
- Collaborate with cross-functional teams to ensure process adherence
- Assist in training and awareness programs related to quality standards
Technical Requirements
- Evaluate data from multiple sources including Jira, ServiceNow, internal databases, and QA tools
- Design, build, and maintain interactive KPI dashboards using tools like Power BI, Tableau, or Excel
- Analyze trends and anomalies in QA and surveillance performance
- Track key metrics such as defect rates, test coverage, surveillance alerts, compliance adherence, and resolution times
- Present findings to stakeholders and recommend actions based on data trends
About the Candidate
We are looking for an experienced professional who can thrive in a fast-paced environment. The ideal candidate will possess excellent analytical and problem-solving skills, as well as strong communication and collaboration abilities.
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